Vicki Weber

  1. Making a New Year's Resolution? Make It a SMART One

    Making a New Year's Resolution? Make It a SMART One
    It’s New Year’s Resolution season. Here's the trick to turning that longing for change into the actions that bring the satisfaction of achievement.
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  2. Stephen Covey and Yom Kippur: A Text Study for the Busy Jewish Professional

    Stephen Covey and Yom Kippur: A Text Study for the Busy Jewish Professional

    The High Holidays are traditionally times of reflection. We are called upon to take time to consider the year just ending and the one to come. Of course, those of us in the “business” of Judaism—educators, clergy, teachers, staff—may find ourselves asking, “And with all I have going on right now, when exactly is that reflection supposed to happen?” This time of year can feel so hectic for us that this particular moment may not feel at all like a good time to reflect. In fact, it might feel like the perfect time to have give in to the stress. Too often we get caught up in the urgent and critical task of helping others get this new year underway, and set our own needs for reflection aside.

    As a result we may feel out of step with those reflective messages of the High Holidays.

    Stephen Covey’s book, The 7 Habits of Highly Effective People, would advise us that now is actually the most important moment to take on

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  3. Behrman House Annual Survey Reveals Both Compliments and Areas to Improve

    Behrman House Annual Survey Reveals Both Compliments and Areas to Improve

    A true friend will tell us both what makes us special to them, and what we need to hear to improve. Our yearly quality of service survey gives each of our customers the opportunity to be that friend for us. Thank you for your thoughtful responses. Here is what we learned.

    82% of this year’s respondents told us they are very or extremely satisfied with our performance. We are delighted at the large number of our customers who find we do an excellent job for them.

    • “Thank you for being awesome!”

    • “I have been ordering for 20 years, and the service overall has been consistently great! Thank you so much and keep up the good work!”

    • “Keep doing what you have been doing for years. Your company is an important resource for our school.”

    At the same time, 15% of those responding indicated we are doing ok while 3% feel we should be doing a lo

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