We want you to be completely happy with your Behrman House order. If for any reason you are not, we will gladly accept your timely return of unused, unmarked, unstickered, or defective materials when accompanied by your original invoice/receipt. Materials will be accepted for return within one year of purchase, as store credit on your account toward future purchases. Used materials cannot be returned unless defective. A restocking fee may apply to return of non-defective items. Please note that digital items are not returnable.

Returning Materials

Please follow these guidelines to return your materials so that we can credit your account quickly and accurately:

1) Provide the invoice from your original order. We cannot process your return without this.

2) On the invoice, circle the title/item number and tell us how many copies you are returning.

3) Please add your name and best contact information, in case we have questions.

4) Don't have your invoice? Please call or email in order to verify your return. DO NOT send returns without either the paperwork or our prior authorization.

5) Pack all items, including the invoice with your notations and contact information, in sturdy cartons that do not exceed 35 lbs each using suitable cushioning materials.

6) Use the address below:

7) Use a mailing service that provides package tracking, such as UPS or USPS Priority Mail (After all, we can't take back returns we never get!)

Thank you for following these guidelines. Missing information or poorly packed cartons can delay processing or even reduce the amount we are able to credit back to your account.

Please remember we are unable to credit your account for items that have been used, torn, written in, or otherwised damaged, or for shrink-wrapped materials that have been opened. We cannot reimburse shipping costs except for defective merchandise.

Please allow 30-60 days for us to process your return.